Receptionist - Davis Polk & Wardwell LLP

Job Details

Position Summary

Receptionists greet clients, vendors and visitors and direct them to the appropriate parties and locations.

Shift: 10 am - 6 pm

Essential Duties and Responsibilities

Typical responsibilities include, but are not limited to, the following:
Receive, greet and direct visitors to offices and meeting rooms
Meet and greet visitors and announce them to appropriate individual or direct them to the appropriate conference room
Follow up with appropriate individuals if visitors are kept waiting in Reception area
Advise Security of any unauthorized persons on the floor
Check coffee table and discard old newspapers left behind by visitors
Clean finger prints from glass doors when necessary
Answer telephone calls that come in on the main number of the Firm and transfer the caller to the appropriate person or department, when necessary
Take Conference Room reservations and provide confirmations
Secure appropriate approvals for meetings that are personal or charged to other general charges and are not Firm sponsored events.
Input reservations for all regularly scheduled meetings.
Work with service departments on meeting rooms that have specific service orders requiring special handling or attention.
Check conference room usage and report discrepancies and problems.
Take Teleconference Bridge Reservations and maintain a manual log of all reservations taken.
Complete assignments as requested (stuff envelopes, telephone follow-up calls, etc.)
Responsible for reporting housekeeping issues to appropriate parties, as it relates to the reception area i.e. light bulbs requiring replacement, flowers wilting, spills on floor/carpet etc.
Cover Ground Floor reception desk as back-up and provide visitors with passes direct them to their destination and announce their arrival as required

Qualifications/Position Requirements

Exceptional customer service skills
Ability to manage a varied workload and meet deadlines
Must be punctual and reliable
Proficient in MS Word, Excel, PowerPoint, Outlook and other applications as needed
Strong interpersonal skills
Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
Excellent written and verbal communication skills
Ability to proofread typed material for typographical, spelling and grammatical errors
Ensure confidentiality of all the Firm s and clients documentation and information

Education and/or Experience

Minimum of two years of college education
Previous office experience (approximately 3-5 years)

Compensation

The expected base salary for this position ranges from $45,000.00 - $55,000.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.

Davis Polk & Wardwell LLP

05/11/2024

New York,NY