Job Details
Senior Operations Coordinator
Summary:
Coordinate the daily operational functions related to international air, ocean, and domestic shipments and air charters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serve as a point of contact and liaison for existing and new clients
- Provide clients, new and existing with rate quotations, bookings, coordination, schedules, and tracking.
- Communicate with clients and third parties on status of shipments
- Promote sales through existing clients and establish leads to prospective clients
- Occasionally serve as on-site cargo supervisor for oversight of shipments
- Other duties may be assigned.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
EDUCATION and/or EXPERIENCE - Associates Degree (A.A.) and a minimum of one year of related experience and/or training; or equivalent combination of education and experience. Knowledge of air freight or cargo industry is a plus.
OTHER SKILLS AND RESPONSIBILITIES
o Proficient in Outlook, MS Word, MS Excel
o Knowledge Documentation software a plus
o Basic sales experience is preferred