Job Details
We are seeking two reliable, energetic, customer service representative/administrative assistants to join our team in Westlake, Ohio. These individuals will support customers who register for classes at Original Sewing & Quilt Expo events and undertake administrative tasks to ensure the office's efficient operation.
Responsibilities Include:
Answer phone calls, respond to emails and social media messages, place orders
Perform a variety of administrative duties such as data entry, distributing mail, processing checks, shipping, copying, scanning, etc.
Schedule volunteers
Assist with class program proofing
Pack on-site registration bins
Process after event paperwork
Track and replace office supplies, on-site supplies, shipping materials, etc.
Oversee office maintenance and services
Perform other duties as assigned
Experience and Skills/Abilities:
Detail-oriented mindset
Self-sufficient, well organized, exceptional work ethic to meet deadlines
Flexible with the ability to prioritize new tasks as they come in
Ability to work in a fast-paced environment with minimal supervision
Ability to manage multiple projects and prioritize in a dynamic environment
Proficient with office applications such as Microsoft Office, Outlook, SharePoint or Google Docs, and basic computer software
Aptitude for learning new software and systems
A crafty nature with sewing, quilting and/or knitting experience is desired, but not required
Work Hours: Approximately 9:00 am to 3:00 pm Monday Friday
Events: No travel required
Some lifting up to 30lbs required.