Job Details
Why work at TidalHealth?
Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News' Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.
Patient Access Representatives Position Summary
The Patient Access Representatives are responsible for the capture of complete and accurate information including demographic and insurance data prior to patient arrival. This may include scheduling, pre-registration and insurance verification. Ensures that accounts meet payer requirements including pre-authorizations and waiver notification. Also investigates options to ensure payment and assist with advance payment requirements.
Patient Access Representative Position Requirements
Education
- High School graduate or equivalent required.
- Medical terminology required.
Experience
- One to two years medical /business office experience.
- Computer experience and keyboarding (typing) required.
- Experience in healthcare billing, collection, or registration preferred.
- Customer service experience preferred.
- Requires four months on-the-job training.
Patient Access Representative Work Schedule - Primarily day shift, overtime as required.
Patient Access Representative Benefits - At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits.
- Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.