Job Details
We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support.
About the Company
Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 111 senior living, home health, hospice and home care operations across 14 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the "Service Center," a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.
Something else that sets us apart from other companies is the quality of our most valuable resources - our people! We are dedicated to living out our culture as defined by our core values, "CAPLICO":
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.
Pennant Services is looking for an innovative and solution-minded HR professional to support and accelerate the results of its home health, hospice, and home care business line the Region assigned. Current focus regions include Pacific Northwest, California, Texas, and Eastern Time Zone.
The HR Resource will be an ownership-minded resource providing guidance to multiple home health, hospice, and home care agencies and their local HR/Payroll Representatives. The HR Resource will support agencies in multiple states to deliver HR best practices, consultation, and guidance to achieve each Agency's business objectives. The HR Resource will bring appropriate resolution to related HR compliance matters, and provide support to multi-state operational HR initiatives, HR training, incentive programs, leadership development and coaching related to best employment practices and risk management. The HR Resource will be a key member of the Pennant HR Team and will drive cultural excellence around our core values.
DUTIES & RESPONSIBILITIES
- Be the ambassador of the HR organization to represent the services and resources available to the Cornerstone agencies and help manage the collective reputation of the HR organization as a whole.
- Support HR/Payroll Representatives by growing and developing the delivery of HR support, initiative, programs, and services that drive the needs of the respective agency.
- Collaborate with agency operations and other key functions to develop programs aimed at enhancing employee engagement and retention.
- Conduct HR compliance audits within Workday to ensure compliance with local labor laws, company policies and other relevant regulations for assigned portfolio.
- Provide Workday HR Resource support for Cornerstone entities, including reviewing and approving all new job requisitions submitted.
- Provide Accurate Background Check training and support for Cornerstone entities, including reviewing reports and providing guidance as needed.
- Support Acquisition activity for Cornerstone entities.
- Conduct HR Compliant Audits within Workday, and create training
- Provide training and development of HR systems and processes for new HR Reps.
- Understands human resources needs of assigned agencies via regular communication with local HR/Payroll Representatives and analysis of agency specific human resources data.
- Advises on the application of Federal and State labor and employment laws and policies and procedures to ensure compliance.
- Identifies training/development needs of assigned companies and acts as liaison with various service center departments to provide appropriate agency-specific training.
- Partners with Compliance, Payroll, and Benefits department to facilitate training as needed
- Assists assigned agencies with reasonable accommodations and the interactive process under the ADA.
- Analyzes human resources data such as employee satisfaction survey scores, employee satisfaction survey comments, new hire survey responses, exit interview information, unemployment claims data and turnover statistics. Recommends and facilitates actions in response as necessary in partnership with local agency and its leaders.
- Investigates with HR Director oversight investigations of HR-related complaints and documents investigation and resolution.
- Reports any incidents of non-compliance or high-risk actions to the Director of HR, Employee Relations, and/or the Compliance Partner.
- Assists with job description development.
- Creates or revises human resources policies, procedures and related documents/forms.
- Audits selected HR activities such as personnel files, FLSA or HR policies/processes periodically to determine consistency of administration and compliance.
- Contributes to Human Resources Department annual goals set by Director of HR for Cornerstone.
- Promotes, lives organizations core values and acts as cultural champion.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)- Bachelor's degree required, preferably in Human Resources, Organizational Psychology, Business, or another related field. SHRM certification preferred.
- A minimum of 3 years HR experience.
- Willing to Travel as needed, up to 25%.
- Continuous improvement focus, collaborative mindset, strong interpersonal skills.
- Detail focused and ability to set appropriate priorities amongst multiple demands.
- Knowledge of state and federal employment compliance regulations to include Wage & Hour, FMLA, ADA, Workers Comp etc., specific to the portfolio assigned; multistate experience strongly preferred.
- Experience in employee relations, recruiting, diversity initiatives, and employee life cycle.
- A positive, flexible, and caring personality who displays good judgment, inspires confidence, and handles confidential matters with discretion.
- Excellent listening skills and demonstrates professional empathy.
- Ability to support an environment that has multiple shifts and significant staffing ramps to support growth in current, and future, geographic locations
- Ability to provide direct, transparent feedback and develop relations of accountability.
- Strongly Preferred: Experience in Healthcare setting and/or industry.
- Preferred: Experience with Workday or other HRIS systems.
Additional Information We are committed to providing a competitive Total Rewards Package that meets our employee's needs.
From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.
Compensation: Based on experience.
Type: Full Time
Location:
Pennant Service Center
1675 E. Riverside Drive, #150
Eagle, ID 83616
If interested in this position, please submit a resume for consideration. We look forward to hearing from you!
About The Pennant GroupWe are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.'s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health and hospice and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at