Job Details
Forsee Power is expanding in North America. We seek a Technical Sales / Application Engineer - Electric Vehicle Powertrain Battery Systems in our inaugural North America manufacturing facility in Hilliard, Ohio. Join our team and help lead the region s electromobility transformation!
Forsee Power is a French tier-1 industrial group specializing in smart battery systems which support electric vehicle powertrains. We focus on Heavy Electric Vehicles (HEV) such as buses, trucks, off-highway equipment, and rail; and Light Electric Vehicles (LEV), such as last-mile, utility and light commercial vehicles, carts, and scooters. From our locations in Europe, Asia, and North America, the Group designs, assembles, supplies, installs, and maintains its smart battery systems using the most robust battery cells on the market. Driven by a keen sense of innovation, customer satisfaction, and operational excellence, our team strives to develop solutions that guarantee safety, reliability, durability, and performance for a sustainable energy transition. More than 3,000 buses and 135,000 light electric vehicles are equipped with Forsee Power s batteries. Forsee Power and its 850 employees are committed to sustainable development and the Group has obtained the Gold medal from leading sustainability rating agency EcoVadis.
Job Summary
The Technical Sales / Application Engineer is the authority regarding customer technical requirements for the business. This position is responsible for providing technical support to the sales team during the inquiry and bid preparation phases by gathering customer requirements and matching them to Forsee s product line or custom capability. Once the order is received, this position supports the execution team by ensuring that customer requirements are properly supported in the delivered product. Finally, the Technical Sales / Application Engineer travels to customer sites to assist with installation and address service concerns.
This position will be based in the North America facility in Hilliard, OH and reports to the Director of Sales North America. The Technical Sales / Application Engineer shall perform all duties in a manner consistent with Forsee Power s Values and Code of Conduct.
Scope of responsibility includes duties customary to the role, such as:
- Establish and convey expertise in application of battery systems to customer products
- Interact with customers in a fluent, convincing manner to gather requirements and understand key technical conditions and decision factors
- Document and communicate in a clear and prompt fashion customer requirements to relevant team members
- Lead the timely creation of technical aspects of proposals to customers in response to formal and informal requests
- Following the order, provide the technical voice of the customer to project management through the realization of the product and delivery to the customer
- Subsequent to delivery, support the customer remotely and on site in the integration of the product with the customer s vehicle
- After integration, provide a liaison to the aftermarket department for service and warranty requests
- Provide the voice of the customer in post-execution lessons learned reviews which improve efficiency and customer satisfaction
- Provide the technical and practical aspects of the voice of the customer/market to new product development teams
Skills and Knowledge:
- Working knowledge of basic principles from mechanical, electronic, thermal, propulsion, and embedded software engineering
- Demonstrated capability to rapidly learn technical concepts and techniques
- Knowledge of electrochemical principles
- Continuous improvement techniques (Kaizen, etc.)
- Technical knowledge and experience with battery systems for electric mobility (a plus)
- Target market (electric vehicle) knowledge and experience (a plus)
- Familiarity with stress reduction, conflict resolution, and crisis management techniques
- English fluency, with ability in French a plus
Personal Characteristics:
- Autonomous, creative, rigorous, with very good analytical skills
- Proactive and result-oriented
- Possesses a personal connection to Forsee Power s mission
- Self-starter with an entrepreneurial mindset
- Values diversity of culture, gender, etc.
- Adaptability and open-mindedness
- Operates effectively in a matrix organization
- Work effectively across functional silos and cultures
- Comfortable with ambiguity
- Strong business acumen a plus
- Responsiveness to quickly solve problems and sense of anticipation
- Balance rigor and discipline with flexibility and creativity, as the situation warrants
- Ability to work within start-up company constraints
Strong candidate likely has:
- Bachelor's degree in Engineering, preferred
- Minimum 4-5 years of experience in industrial, automotive, or railway industries preferred
- Battery systems experience is highly desirable
- Resides in or willing to relocate to the greater Columbus, Ohio area
- Ability to travel up to 30% domestically for up to 7 continuous days; ability to travel internationally up to twice annually for up to 7 continuous days; must possess a valid passport or be able to obtain a valid passport
Physical Requirements
Regularly moves equipment/product weighing up to 50 pounds.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Forsee Power provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please inform the company's human resources representative if you need assistance completing this application or otherwise participate in the application process.
*Note: This job description does not state or imply that these are the only duties to be performed by this role. Employees will be required to perform any other job-related duties as requested by management.