Job Details
Manager of Career Services and Professional Development
Full Time
Hybrid (2 days a week downtown Chicago)
$80-90k with benefits
Position Summary
The Manager, Career Services and Professional Development is responsible for the development and management of career services and professional development programs that meet the needs of professionals at every stage in their career journey, including connecting with students early in their careers, providing offerings to upskill , give general career advice, and develop programming for planning careers across levels and abilities. The Manager, Career Services and Professional Development will work closely with staff in the Knowledge Team and other departments across the org to inform content development and appropriate programming to futureproof the profession.
Core Responsibilities
Programming:
- Develop a deep understanding of career paths in the planning profession and stay informed about emerging trends, best practices, and innovations in professional development and career services.
- Analyze available sources of data to understand the needs of planning professionals to create value through career services products.
- Implement career services and professional development programming that aligns the unmet needs of planners at all stages of their careers.
- Design and coordinate career programming at the annual conference, such as resume reviews, mock interviews, networking events, and career panels.
- Collaborate across departments to co-create upskilling products such as webinars, workshops, and trainings. Tasks may include conceptualizing products, selecting speakers, and collaborating with them on content creation.
Marketing and outreach:
- Work collaboratively across departments and with external consultants to market and communicate products and services.
- Maintain Career Services and Upskiller web pages to reflect the latest content.
Program management and evolution:
- Develop and manage budget for all career services and professional development programming, including Upskill initiative and other related programs.
- Create opportunities to collect customer feedback for use in program development and evolution.
Core Requirements
- Minimum of 3-5 years of experience in career services and/or professional development preferred.
- Outside-the-box thinker with an entrepreneurial and strategic mindset that reflects inner drive, creative problem solving and critical thinking capabilities.
- Minimum of 3-5 years of experience in program development and management, with emphasis on the delivery of outcomes on time and within budget.
- Basic understanding of the profession preferred.
- Strong individual contributor and collaborator.
- Strong oral and written communication skills, with a team and customer service orientation.
- Excellent organizational skills with the ability to coordinate multiple projects and programs simultaneously.
- Analytical mindset with the ability to use data for informed decision-making.