Job Details
Summary of Position: Coordinating logistics arrangements/ customer support/business development
Essential Duties and Responsibilities (other duties may be assigned)
Coordinate and expedite the delivery of material in the most efficient and cost-effective manner
Communicate with our customers with the latest updates on their shipment
Arrange import /export clearance and tariff classification for customs house brokers /forwarders/nvocc/consolidators/carriers
Knowledge of routing material according to customer s request (may include drayage, trans-load/warehouse, etc.)
Direct communication and follow-up with subcontractors to understand SGL s handling requirements
Investigate, resolve, and document any shipment discrepancies, analyze and suggest improvements
Gathers vendor invoices and verify charges in order to schedule payment
Quote rates and calculate costs of goods to be moved based on weight, volume, and transit mode/distance
Evaluate and process insurance claims if required
Other duties assigned as needed
All duties must be done whether working remotely, or at an office location within hours approved by management
Develop new business and new business opportunities by working with management
Supervisory responsibilities:
N/A
Qualifications
Demonstrated knowledge of SAP/OPUS, claims, supply chains, Customs & Border Patrol (CBP) and compliance/FMC/PGA s
Requires in-depth knowledge of the supply chain/logistics processes and current best practices
Excellent oral and written communication skills, including detailed reporting abilities.
Education and Experience
Associates Degree in Business or Supply Chain Management or related field required
A minimum of 5 years import/export experience in the logistics field
Additional Skills and Abilities
Skills/Abilities
Highly organized, excellent problem-solving skills, superior follow-up skills
Computer Proficiency
Must be proficient in Microsoft Office, at least intermediary level, experience using SAP a plus
Language skills
Secondary language a plus
Mathematical skills
Superior math skills, including conversions
Reasoning ability
Ability to analyze different problems and find solutions
Certificates, Licenses, Registrations
HAZMAT certification a plus, TWIC card
Physical Demands/Work Environment
Physical Demands
Sitting for long periods
Work Environment
Office Environment
Ability to travel domestically
Pay Range: $45,000- $55,000