Job Details
Description
ABOUT AMAZON
At Amazon, we have a peculiar culture built on pioneering into unknown and new frontiers. From selling books to creating the Kindle; from making films to launching faster delivery, Amazon reinvents normal. After selling the first book in 1995, we have grown at an incredible rate and have become the universes most customer-centric company. By hiring those who take risks and find fulfillment through making the impossible commonplace, Amazon cultivates a culture of innovation. Every employee at Amazon has the power to forge their own path and to have a true impact on the businessand we find that exhilarating!
Read more about us at amazon.com/about
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us regardless of minority, female, gender identity, disability, or sexual orientation. We value diversity!
See why diversity is important to us at amazon.com/diversity
ABOUT AMAZON OPERATIONS
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, youll come help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the worlds greatest selection of products and services with the worlds best customer experience.
Watch videos on our team members ( at youtube.com/playlist?list=PLu6W86LChii5Lgzcbu8iF8Nc35u_vOtCQ
ABOUT THE ROLE
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities include:
Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates
Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
Partnering with the management team to establish and maintain quality control standards
Proactively identifying and leading process improvement initiatives and Lean tools
Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor
Leading and developing a team of Amazon associates
Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
Ensuring procedures are followed for building security and product loss prevention
Creating, managing, and supporting recognition and communication programs
We are open to hiring candidates to work out of one of the following locations:
Fredericksburg, VA, USA
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit