Job Details
** Branch Manager**
**Job Category****:** Operations **Requisition Number****:** BRANC05631 Showing 1 location **Job Details**
**Description**
GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit or any one of our subsidiary company websites.
**Summary of Position:**
The primary function of a branch manager is to manage and direct all operation and sales activities of the assigned yard/branch while providing excellent service and delivery execution.
**Duties & Responsibilities:**
* Meets profit goals for the yard
* Maximizes opportunities for improving net profit and develops ways to correct negative trends
* Maintains relationships with customers and understands their needs maximum profit performance
* Assists sales team with developing new customers and follows up on sales leads
* Assists credit with overdue accounts receivables
* Sets pricing and determines appropriate pricing for yard
* Responsible for post-delivery customer audit program to improve business processes
* Responsible for overall customer satisfaction and order accuracy programs
* Resolves customer complaints about service delivery and product quality
* Orders board and materials within general company purchasing guidelines
* Maintains inventory levels and records in the yard
* Oversees responsibility for inter-office procedures
* Responsible for accurate input and confirmation of sales orders, customer information and related reports which support sales order entry process
* Approves all credit memos and return authorizations
* Ensures that yards staffing and equipment will meet delivery needs
* Ensures trucks and team members are scheduled appropriately
* Establishes and maintains the overall operational and delivery strategies
* Overall responsibility for managing variable expenses within budgeted targets
* Maintains proper maintenance and equipment protection program
* Understands and plans for equipment depreciation
* Ensures equipment is maintained to company operating standards
* Overall responsibility for yard safety, cleanliness and injury/accident prevention
* Responsible for overseeing and enforcing safety programs and procedures
* Investigates all accidents and injuries thoroughly
**Other Competencies:**
* Ability to self-manage, show initiative and be proactive
* Communicate professionally, both verbally and in writing to coworkers and customers
**Basic Qualifications:**
* Minimum of 5 years of related work experience
* Strong Microsoft office skills
* Demonstrated knowledge of managing a profit-making operation by setting and meeting goals
* Demonstrated knowledge of overall distribution business
**Physical Demands:**
* Must be able to remain in stationary position 50%Frequently, will move about inside the office and warehouse
* Must be able to operate basic office machinery
* Must be able to communicate with team and management and be able to exchange accurate information in these situations.
* Constantly working in office and warehouse environment
**Mental Demands:**
* Must be able to problem solve and prioritize tasks
* Must be able to manage stress depending on tasks
* Must be able to multitask
* Must be able to receive and analyze information
* Must be able to quickly communicate solutions if problems occur
* Must be able to demonstrate a high degree of sound judgement
**Company Benefits:**
* Medical, Dental, Vision, Disability & Life Insurance
* 401k
* Paid holidays & vacation days
This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.
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