Job Details
Restaurant Manager FOH
Chicken N Pickle, the hottest entertainment concept in town, is looking for top restaurant talent. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept. If this sounds like you, we want to hear from you!
As a Restaurant Manager you will oversee front of house operations, working with the management to provide a quality guest experience. To be successful in this role, you ll need excellent people skills, a willingness to learn and experience in an active, fast paced, venue. team, to support high-quality food and drink menus and motivate our teammates to exceed guest expectations
Responsibilities:
- Embody Chicken N Pickle s core values: Authenticity, Community, Connection, Integrity and Quality
- Demonstrates and supports a culture of diversity, equality and inclusion
- Coordinate daily Front of the House, Pickleball and Back of the House operations
- Supervise and evaluate department managers
- Hire and terminate teammates, with department managers
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Oversee staffing levels and Cost of Goods
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Compliance with all local, city, state and federal Alcohol laws and guidelines
- Manage restaurant s brand and manage ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand locally through community and restaurant events
- Recommend ways to reach a broader audience (e.g. social media, community relationships, Happy Hour etc)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Promote continuous skill development through online courses, coaching and training programs
Qualifications
- 3+ years of full-service, high volume Manager experience
- Bilingual preferred
- Knowledge of Food Safety, liquor requirements and quality standards
- Understanding of and drive for financial accountability
- Extensive food and beverage (F&B) knowledge, with an understanding of ingredients and dishes in a restaurant or catering organization.
- Familiarity with restaurant management software, like HotSchedules, Point of Sale and accounting software. Acute financial management skills
- Strong leadership, motivational and people skills.
- Perform in an active, fast paced, indoor and outdoor venue, during inclement weather, with flexibility to work during evenings, weekends and holidays
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Problem solving, computer literacy and decision making skills
- Food Handler and Liquor Certification
Benefits:
- Competitive Pay
- Monthly Bonus
- Medical, Dental & Vision Coverage
- Life Insurance
- 401K with company match
- 20 days PTO / calendar year
- Discounted dining
- Pet Insurance
- Maternity and Paternity Leave
- Charitable Match
- 4 Paid days to Volunteer
- Relocation opportunities
- September 7th- Employee Appreciation Day!
- Closed Thanksgiving Day
- Closed Christmas Day