Job Details
Delivery Manager
Contract to Hire
Remote (EST Time Zone)
Our Big 4 client is seeking a highly organized and detail-oriented individual to join their team as a Delivery and Release Manager. In this role, you will be responsible for overseeing the end-to-end delivery and release processes, ensuring the successful deployment of software and products to our clients. The ideal candidate will possess strong project management skills, excellent communication abilities, and a deep understanding of software development lifecycles.
Responsibilities:
Delivery Management:
- Coordinate and facilitate the delivery of software releases, ensuring alignment with project timelines and customer expectations.
- Collaborate with cross-functional teams, including development, testing, and operations, to streamline the delivery process.
- Identify and mitigate delivery risks, proactively addressing potential issues to prevent delays.
Release Planning:
- Develop and maintain release plans, considering dependencies, resource availability, and project priorities.
- Collaborate with stakeholders to define release objectives, scope, and acceptance criteria.
- Ensure alignment of release plans with organizational goals and customer requirements.
Quality Assurance:
- Implement and enforce quality assurance processes to guarantee the reliability and stability of releases.
- Collaborate with testing teams to establish comprehensive testing strategies and methodologies.
- Monitor and analyze release performance metrics, identifying areas for improvement.
Communication and Stakeholder Management:
- Communicate release schedules, status updates, and potential risks to all relevant stakeholders.
- Work closely with product owners, project managers, and development teams to ensure a clear understanding of release requirements.
- Facilitate effective communication between different teams involved in the delivery process.
Continuous Improvement:
- Identify opportunities for process improvement and implement best practices to enhance the delivery and release management processes.
- Conduct post-release reviews to gather feedback and implement improvements for future releases.
- Stay abreast of industry trends and emerging technologies to enhance delivery practices.
Qualifications:
Demonstrates a thorough level of abilities with and/or a proven record of success as both an individual contributor and team member, in planning and execution of projects to deliver technology solutions including the following areas:
- Agile Methodologies
- Experience documenting and assisting with budgets / financial management with some guidance.
- Proficiency in facilitating onboarding resources - work with Procurement (SOWs, MSAs, Change Orders), Third Party Labor, and vendors (OW forms, background checks)
- Facilitating licensing and renewals as needed
- Assisting with preparation, tracking, and delivery of Project Status Reports
- Facilitating release management processes
- Administering data and access management to SharePoint and VSTS
- Administering data in Archer, ServiceNow, and RequestIt
- Ability to exercise confidentiality, discretion, and personal sensitivity in all aspects of the role.
- Complying with policies and procedures in all aspects of the role
- Acting as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
- Exposure to Microsoft Suite (Preferred): Azure DevOps, Power Platform, Power Automate
- Ability to understand data and ETL processes
- Experience with Alteryx (Preferred)
Education:
- Minimum Degree Required: High School Diploma
- Bachelor's Degree Preferred