Job Details
* Mentor, OH, USA
* $12.50+
* Hourly
* Full Time
*Health, dental, vision, and other fringe benefits now available to eligible employees!*
Disabled Veterans Solutions (DVS) is a nationally provider of full-service enterprise level call center solutions. As a Service-Disabled Veteran Owned Small Business (SDVOSB) we want to give back to all Veterans and Family members, plus individuals who are military friendly by offering long term meaningful employment.
DVS supports Federal and State Government entities as well as Fortune 500 companies, mostly surrounding programs that are in the Health and Human Services (HHS) area. Simply put, our employees help others in need and truly service our callers.
Most of our open positions will be remote advocates to fulfill our growth and internal career progression, but we also have other specific needs.
We are devoted to providing meaningful employment, competitive wage/benefit package, and advancement opportunities. If you are a service minded individual who has a passion for helping others, we invite you to apply. Through our professional onboarding and learning center activities, we will build on your skills and allow you to make an impact for good.
If you are looking for employment that provides more than just monetary satisfaction, we invite you to apply.
Employment is open to all qualified, yet we especially encourage Service-Disabled Veterans, Veterans, and Military Family members to apply.
**Required Qualifications, Education and Experience:**
* Advanced computer skills, including proficiency in typing, data entry, and navigating multiple online resources.
* Experience in Benefit Administration or Case Management
* High quality customer service skills
* Strong oral and written communication skills
* High standards for Reliability and Dependability
* Previous call center experience preferred
* Post-secondary education preferred
* Ability to successfully pass a thorough background check, to include criminal background, credit history, and drug screen
**Benefits:**
* Professional and team-oriented workplace culture
* Exciting advancement growth opportunities
* Health, dental, vision, and other fringe benefits for eligible employees
* Paid time off program
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