Job Details
Overview
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!'
At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal
We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
Responsibilities
- Maintain all Spencer Gifts & Spirit Halloween security equipment including, but not limited to Intrusion Alarm Systems, CCTV Surveillance Camera Systems, Locksmith Services, safes, and security guards
- Program/Activate CCTV Surveillance Camera Systems and Intrusion Alarm Systems
- Walk stores through installation process and system usage
- Create and Update alarm account information through multiple web portals and databases
- Provide alarm codes for all members of management
- Troubleshoot alarm, camera, and lock systems
- Provide technical support for safes including combination change instructions and troubleshooting procedures
- Assist with Security Guard dispatching
- Assist and Support Corporate Office personnel during emergency situations (lock-downs, fire drills, etc.)
- Provide temporary lock-sets for interchangeable core cylinder locks
- Log and track system activity
Qualifications
- Strong technical skills including computer programming and hardware installation knowledge.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Proficient in Microsoft Suite to include Word, Excel, and Outlook
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to provide support to other associates
- Ability to take initiative and work without immediate supervision