Concierge/Receptionist - PRN

Job Details

Description

Come see why Homestead Hills is certified as a Great Place to Work!
Now accepting applications for an "as needed" Concierge / Receptionist. This individual will be the first contact to provide coverage for scheduled vacations, callouts, etc.
Concierge is the 'face' of the community. This position is quite often the first contact for prospects, guests, and family members and supports sales efforts by effectively handling incoming sales calls, tours and walk-ins and provide a warm and welcoming experience for guests. The Concierge provides telephone and administrative support, as appropriate, for all departments in the community.
We look forward to meeting you soon!
Interviews offered daily!

POSITION SUMMARY: The Concierge is the Director of First Impressions of the community and quite often the first contact for prospects, guests, and family members.

ESSENTIAL FUNCTIONS:

• Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner.
• Answers internal and external telephone calls, pages & walkie talkie.
• Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.
• Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.
• Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.
• Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers).
• Manages mail and newspaper delivery.
• Participates in and attends all required in-service training sessions.
• Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.
• Other duties as assigned.

 Senior Living Communities

 06/03/2024

 Winston Salem,NC