Job Details
Job Description
We are looking for a Sales Associate for our mid to high end Patio Furniture store.
Job Summary:
Maintain outstanding customer service, stock and merchandise shelves and displays, generate sales and support the store management.
Duties:
Greet customers
Ensure each customer receives outstanding customer service which follows the S.A.L.E.S. process and meets mystery shop standards
Determine customer's needs, suggest appropriate items, as well as offer add-on items needed
Maintain awareness of all store promotions and advertisements
Stocking shelves and putting stock away in overstock areas as needed
Move and handle boxes of merchandise and fixtures throughout the store
Responsive to safety issues
Aid customer in locating merchandise in the store, as well as processing any special orders
Answer phone calls and provide customer service to those customers
Help maintain the cleanliness of the floor and displays
Other miscellaneous duties as needed
Regular, predictable attendance is an essential function of the job.
Requirements
Skills and Qualifications:
High school degree, some college preferred
A willingness to learn about products and store procedures, some product knowledge a plus.
Customer service experience in a retail environment
Commitment to service excellence and customer satisfaction
Skills and knowledge of a retail computer system
Team player with interpersonal skills
Excellent communication skills, high attention to detail, and ability to multi-task
Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business
Physical Requirements:
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Must be able to use hands to finger, handle, or feel objects, tools, or controls
Must be able to reach with hands and arms and kneel
Must be able to talk and hear
Must be able to lift and/or move up to 40 pounds.
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
Must be able to climb stairs
Must be able to climb ladders
Job responsibilities may change based on the needs of the business.
$17-$23