Job Details
About CGTech
CGTech is a software development company at the forefront of simulation technology for manufacturing. Established in 1988, our team has continuously evolved our core product, VERICUT, to remain the industry leader. We sell globally to companies of all types and sizes, with much of our business conducted in the aerospace, automotive, and medical industries.
We are all surrounded by objects that are manufactured, and manufacturing drives everything that we have. CGTech incorporates cutting-edge technology into regular manufacturing processes and optimizes production by enhancing accuracy, efficiency, and sustainability.
Working at CGTech gives you the chance to be a part of a collaborative team that is transforming the future of manufacturing. We are a team of puzzle-solvers, optimizers, and creators. With offices worldwide, we are excited to expand our dynamic team.
Summary
As a Sales Development Representative (SDR), this position will play a pivotal role in our sales team, responsible for identifying and qualifying inbound and outbound leads for CGTech solutions. This role is essential in the early stages of the sales cycle, laying the foundation for our sales team to convert leads into loyal customers. Additionally, it offers opportunities for collaboration with the Sales Team to facilitate closing deals. This position reports to the Sales Director of Americas.
Responsibilities
- Collaborate with key stakeholders and management to achieve quarterly sales goals;
- Conduct inbound and outbound calls to assist customers and prospects in selecting CGTech solutions and products;
- Create, build, close, and manage a qualified pipeline of inbound and direct customers through various channels, including cold calling, email outreach, social media, and other prospecting techniques;
- Cultivate and nurture relationships with leads to build rapport and trust;
- Schedule meetings and demos with the designated sales team member;
- Develop and maintain a pipeline of new leads and sales opportunities within the assigned time zone or territory;
- Maintain and update client data in the CRM system;
- Gather feedback from clients regarding their usage of our solution, the features they are utilizing, and suggestions for new features;
- Provide support in Maintenance & Renewals and partner with the Sales and Technical Support Teams;
- Generate regular reports on lead generation and conversion metrics;
- Other projects and duties as assigned.
Required Qualifications
- Diploma, or an equivalent year of experience in the related field;
- 1-3 years of direct experience in customer service or software sales. Additional experience may be substituted in lieu of education.
- Strong collaborator, working cross-functionally with Sales and Technical Support departments;
- Passion for customer excellence, consistently exceeding customer satisfaction, and possessing strong business acumen;
- Excellent verbal and written communication and presentation skills in English;
- Strong computer skills, including proficiency with Microsoft Suite and database management tools;
- Ability to work independently or in a team environment;
- Ability to work with diverse cultures and backgrounds;
- Ability to learn product lines and sales operations;
- Willingness to seek and provide constructive feedback;
- Passion for continuous improvements in the Ways of Working (WoW);
- Ability to thrive in a fast-paced, evolving corporate culture;
- Team player with high ethical standards
Employee Benefits
- Medical, Dental, and Vision insurance for employees + and eligible dependents (Premiums 100% paid for by CGTech!)
- 401k plan with 50% company match
- 17 days of PTO per year
- 7 paid holidays per year
- Life Insurance
- Remote
Compensation Details
- The annual salary for this position is between $65,000 - $85,000 annually. Factors that may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.