Job Details
The Walman Optical CompanyCustomer Service Clerk/Lab Tech (Floater)Kent, WA 98032We are currently seeking a Customer Service Clerk/Lab Tech for our fast-paced Optical Lab located in _Kent. This is an excellent opportunity to join our team!Job SummaryFloater position Perform a variety of customer service responsibilities such as: answering telephone inquiries, entering orders, eyewear frame tracing and order tray-up. This position will also perform a variety of production tasks for manufacturing prescription eyewear.Position Responsibilities:Receive phone orders from customers in a thorough and friendly manner.Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely.Eyewear frame tracing and order tray up.Accurate and timely data entry.Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area.Monitor and expedite back ordered products. Communicate delays in filling order to customer.Receive and establish procedures for new products and file and organize product information.Perform other duties as assigned.Experience/QualificationsHigh School Diploma, GED or equivalent, plus one year of relevant work experienceGood organizational and communication skillsAccurate Data entryAbility to meet and maintain deadlinesMust be able to lift and/or move up to 25 poundsOphthalmic and/or Digital Vision Inc. (DVI) optical manufacturing software experience a plus, but not requiredBenefitsCompetitive SalaryMedical InsuranceDental InsuranceLife InsuranceLTDPTO401(k) with company matchThe Walman Optical Company is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.If you are interested in becoming part of the Walman Team please apply online today.The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.Equal Opportunity Employer, including disabled and veterans.