Job Details
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Job opportunity Dare to grow **Job reference 109302** 3/1/2022 **Dock Supervisor**
**Location** Lebanon, Tennessee, United States **Team** Ground & Rail Logistics **Working Hours** Day Job
**YOUR ROLE**
* Develop and maintain excellent service to internal and external customers at all times.
* Plan the daily work schedule by reviewing existing work orders, arrival notices and instructions from customers.
* Assess priorities based on time sensitivity and available resources.
* Manage the cost efficient movement of shipments and operations during assigned shift.
* Supervise and train personnel assigned to the Dock and ensure that all personnel are providing a high level of customer service to both internal and external customers.
* Oversee prompt and accurate completion of all paperwork associated with movement of inbound and outbound shipments. Ensure timely pick-ups, recoveries, deliveries, and airline and agent selection, while maintaining cost controls. Assist in the preparation and approval of rate quotes or shipment costing for internal and external customers.
* Communicate pending work and/or unresolved problems to the following shift personnel and the operations manager.
* Accurately manage and maintain departmental administrative tasks such as accounting, reporting and recordkeeping in accordance with internal policies and state and federal regulations.
* Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with personnel policies.
* Education and Experience: High School Diploma or GED; Bachelors Degree in Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Minimum four years related experience. Minimum two years supervisory or lead experience. Minimum two years of industry experience preferred.
* Skills: Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications. Ability to add, subtract, multiply and divide using units of US and/or international currency, weight, volume and distance measurements.
* Characteristics: Demonstrated leadership ability. Ability to allocate work assignments and/or responsibilities to others to maximize the organization's and the individual's effectiveness. Customer focused. Ability to make customers and their needs the primary focus; developing and sustaining productive relationships.
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if youd like to work for one of the top Logistics providers in the world then lets work together to help you find your new role.
**ABOUT TOMORROW**
We value your professional and personal growth. Thats why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ...@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.