Job Details
Position : Claims Processor Entry Level
Location : Sparks, MD
Duration : 5 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Job Category: Customer Service
Level of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)
Work days/hours: M - F 8am - 5pm
Job Description:
- The primary responsibility of this position is the investigation, analysis, resolution, trending and corrective action of all claims/complaints.
- Specific responsibilities include maintaining claim/complaint files and supporting the resolution of claim/complaint CAPAs to closure and verification of CAPA effectiveness.
- Bachelor s degree required.
- Minimum of 2 years of experience in complaint investigation.
- Strong communications and problem solving skills.
- Ability to work independently.
- Competent using office software including Database management, MS Word, Excel, Internet Explorer, PowerPoint, and Outlook.
- Experience with SAP is required.