Job Details
Company Summary: Electric Supply Center is one of the largest independent distributors of electrical components in New England. Our clients range from local electrical contractors to multi-national construction companies. Starting in 1971, our business has grown to 6 locations with revenue of over $100 million a year. Our mission is to do more for our customers than just sell electrical supplies. We go the extra mile for them and do everything in our power to help them compete in doing business at every point from quote to sale to delivery.
Electrical Component Inside Sales Position Summary: As an Electrical Component Inside Sales Associate, you are responsible for the sales process from inception to the execution of the order. You are hands-on with all of our Electrical Customers, primarily Electricians, and provide them with knowledgeable industry-specific excellence in customer service.
Responsibilities of the Electric Supply Inside Sales Role:
- Serve as a key sales electrical supply professional contact and liaison for electrical customers.
- Generate sales, and take orders while providing quick, accurate, and courteous sales customer service to our electrical contractors.
- Provide excellent sales customer service in an ethical and professional manner that reflects favorably on our sales personnel to maintain our company image and vision of the organization.
- Establish, create, foster, and maintain solid long-term relationships with electrical contractors and other customers who have complex electrical needs.
- Support customers in determining the best product solution to meet individual customer needs.
- Work with purchasing, outside sales, quotation specialists, and other personnel to provide competitive electrical sales quotes.
- Answer questions that the customers have about the merchandise.
- Apply your sales knowledge of the field and our products to effectively sell and market merchandise.
- Other duties as assigned.
Qualifications for the Electrical Supply Sales Role: - Education/Experience: Bachelor's degree or 3-5 years Industry-Specific Experience Required.
- Perfect role for Electricians and Individuals with knowledge and experience working with Electric Supplies
- Knowledge, Skills, and Abilities:
- Established Understanding of Electrical Components and Electrical Manufactures
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Comfort with sales and negation skills
- Ability to maintain relationships with clients
- Proficient with Microsoft Office software
Working Conditions - Prolonged periods sitting at a desk and working on a computer
- Must be able to lift at least 15 pounds
Benefits/Perks! - Competitive Base and Commission Compensation
- Paid Vacation, Sick, Holiday, Family, and Medical Time
- Medical & Dental Insurance
- Life & AD&D Insurance
- 401k Retirement w Match
- Fun company paid events for customers and employees
- Employee Referral Bonus
- Employee Pay for Praise Spiff/Spot Bonuses
- Co-Ops & Jump Start Apprenticeship Programs
Equal Employment Opportunity Statement: Electric Supply Center is an equal opportunity employer that is dedicated to creating an inclusive environment for all employees and therefore prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy and related needs), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, political affiliation, retaliation, or any other non-merit factor or status protected by federal, state, local laws, and regulations.