Job Details
Metro Customs Brokers, a subsidiary of Omnitrans Inc., is looking for an Administrative Clerk to join our US Customs Brokerage division in Rouses Point.
This person will provide administrative support to the brokerage operation, ensuring we maintain our level of commitment to excellent customer service and compliance with US Customs regulations and timelines.
Responsibilities:
- Manage incoming calls that are directed through the receptionist queue.
- Create and distribute status reports to internal and external clients as required and with appropriate cadence.
- Perform daily ACH statement audit and authorization according to assignment.
- Ensure timeliness of all Customs payments through monitoring of standardized reporting.
- Prepare and finalize entry cancellation requests; address related accounting adjustments.
- Audit documentation prior to transfer to Documentum.
- Triage, sort and properly name documentation in electronic environment.
- Convert/print non-PDF files to PDF format.
- Complete assigned billing tasks per established standard operating procedures.
- records for inception of projects and/or presentation to CBP within allotted time restraints.
- Mail/Customs runs 2 or more times weekly as required.
- Execute assigned tasks related to continuous bond program.
- Monitor incoming emails and distribute as per established standard operating procedures.
- Communicate efficiently with colleagues and management.
- Escalate discrepancies and opportunities for process improvement to Supervisor.
- Coordinate live drawback authorization for export, and inspections when necessary.
- Perform assigned duties to coordinate mail acquisition and distribution.
- Provide daily support to the staff with their documentation and administrative needs.
- Perform other clerical and administrative duties as required.
What you bring:
- 3 to 5 years of administrative work experience
- High school diploma
- Excellent phone and computer skills are a must
- Strong communication skills
- Great interpersonal skills
- Ability to work independently and in a team environment
- A strong experience with Microsoft Office products
- A strong experience with Foxit PDF or Adobe solutions
- Customs brokerage knowledge a plus
- Able to work in fast paced environment
- Valid Driver s License and reliable vehicle is a must
What we offer:
- To be part of an international company with offices across Canada, the United States and China, which has been providing logistics and customs brokerage services for 45 years.
- To work with a highly collaborative team and strong professionals in the industry.
- Industry leading compensation package.
- Have access to a complete insurance program.
- 401K and contribution of the company.
- A hybrid work environment with two days per week at the office.
- A work environment that allows you to bring your ideas to life and develop your potential!
- Work-life balance.
Metro Customs Brokers is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic.