Job Details
* 20-Dec-2021 to Until Filled (MST)
* Food & Beverage
* Colorado Springs, CO, USA
* $9.30+ pooled gratuities
* Hourly
* Full-Time
*Eligible for a full suite of benefits effective as of the first of the month 60-days after date of hire.*
* Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of scheduled release.
* Provide detailed and through knowledge of culinary and beverage items.
* Complete required and suggested training to achieve maximum knowledge.
* Ensures that all food orders are delivered correctly and promptly.
* Performs pre-shift side work to ensure success.
* Reviews the menu and becomes thoroughly familiar with all items and means of preparation being offered that day, including the ingredients, preparation, sauces, and garnishes.
* Review the wine list and be prepared to verbally communicate what wines compliment which food items and why.
* Checks with the Lead line cook for any special instructions prior to the beginning of each shift.
* Ensures the line is properly set up and clean.
* Learns and memorizes all table numbers and seat numbers so they can deliver the order without having to ask who ordered it.
* Always maintains a constant focus on professionalism and customer service.
* Immediately cleans and resets any tables that are dirty.
* Keeps the floor free of debris.
* Complete cleaning and stocking duties thoroughly and as assigned.
* Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation.
* Deliver "I Am Proud" service standards and department-specific signature touch points.
* Establish cross-departmental channels of communication among teammates that are consistent and complete.
* Completes additional training as needed.
* Performs deep cleaning and organizing as assigned.
* Assists with the functions of other positions within the restaurant and across the resort as needed.
* Maintains proper functioning and cleaning of equipment used in kitchen and dining room.
* Alerts management of needed product. Rotates dated product as needed. Removes expired product when needed.
* Understands functions of departments across resort property.
* Articulates location of departments and services when required Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires.
* Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
* Provide extraordinary service that is "Enriching by Nature."
* Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
* Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
* Be empowered to make things go right if they go wrong.
* Give the guest/member a fond farewell.
* Address feedback by utilizing the LEARN Model.
* Demonstrate a professional appearance and be attentive to what matters most.
* Comply with company policies and procedures.
* Observe and adhere to safety guidelines.
* Perform other duties as assigned.
* Interface positively with other departments, offering assistance when needed.
* Displays care in use of equipment and maintains an organized and professional work environment.
**Formal Education and Job-Related Experience:** Prior restaurant experience preferred. Fine Motor Skills
X
Gross Motor Skills
X