Description:Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patients problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources.Qualifications:MINIMUM EDUCATION REQUIRED:High School DiplomaMINIMUM EXPERIENCE REQUIRED:One (1) year of experience in customer service, preferably in a healthcare environment.MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:None.ADDITIONAL QUALIFICATIONS:Experience working with complex customer service situations preferred.Two (2) year college or Associates degree with an emphasis in Social and Behavioral Science or Public Relations related field preferred.
Piedmont Columbus Midtown
06/01/2024
Columbus,GA