Job Details
Job Location Ocean Breeze Waterpark - Virginia Beach, VA **JOB SUMMARY:** Work directly with the Food & Beverage Director to provide leadership, training and support for all food service and cabana team members. Enhance guest experience through quality control of goods and services provided to guests. Maintain highest industry standards for food service through implementation of Serve Safe policies and procedures.
**SPECIFIC DUTIES AND RESPONSIBILITIES:**
* Ensure supervisors and team members comply with health and safety regulations by following Serve Safe standards.
* Ensure supervisors and team members are trained and adhere to all Ocean Breeze Waterpark Policies and Procedures, including cash handling procedures.
* Ensure the department maintains a culture of growth and development through positive reinforcement and mentoring.
* Recruit, hire, train, and evaluate staff for long term stability of department.
* Prepare and organize weekly schedules for seasonal team members to achieve appropriate staffing levels depending on business volume and operating hours.
* Annually review Standard Operating Procedures for all outlets, positions, and equipment.
* Assist in meeting budgeted sales goals and margins in Food, Catering and Cabana Rentals.
* Ensure that all job duties are performed in a reasonable and safe manner for both guests and team members.
**QUALIFICATIONS:**
* Must be 21 years or older.
* Proven ability to work well with others in a leadership role.
* Good written and verbal English language communication skills.
* Self-motivated and self-directed along with the ability to solve problems and follow through on instructions.
* General understanding of basic computer skills and Microsoft Office programs.
* College degree required.
* Two years experience working in the food & beverage or hospitality industry.
* Two years of experience as a food & beverage supervisor or equivalent supervisory experience required.
* Must have experience in and knowledge of accurate cash handling policies and procedures.
* Demonstrate ability to be friendly, caring and interactive with guests and team members.
* Proven track record of training and mentoring team leaders and members.
* Respond appropriately to workplace changes and resolve issues in a positive manner.
* History of complying with health and safety regulations by following Serve Safe standards.
**PHYSICAL DEMANDS:** The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Standing and walking for extended periods of time.
* Ability to hear and speak clearly to respond to guest and employee questions and concerns.
* Lifting weight up to 50 pounds.
* Working in hot and humid environment for extended periods of time.