Job Details
About Our Client:
Our client is a leading national independent clinical review organization and is dedicated to providing quality, outcome-focused clinical expertise and innovative solutions.
Job Description:
We are seeking a detail-oriented individual to join our client's team in Schertz, TX. This role plays a critical part in delivering exceptional administrative support and ensuring the efficient processing of incoming medical cases.
Key Responsibilities:
- Serve as the primary point of contact for client inquiries and case submissions
- Coordinate the intake process for independent medical review requests
- Organize and prioritize workload to meet deadlines effectively
- Collaborate closely with team members to ensure smooth operations
- Demonstrate critical thinking skills in decision-making and problem-solving
Qualifications:
- Strong organizational and time management skills
- Exceptional customer service and communication abilities
- Proficiency in handling multiple software applications simultaneously
- Previous experience in workflow management and customer service roles preferred
- Ability to thrive in a fast-paced, deadline-driven environment
Perks:
- Opportunities for internal growth
- Comprehensive benefits package
- Emphasis on training and development
- Open-door policy fostering collaboration
- Full comprehensive benefits package