Job Details
Description
We are seeking a professional and customer-focused Hotel Manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating overall performance.
General Responsibilities:
- Oversee personnel including receptionist, kitchen staff, and office employees.
- Monitor employee performance and conduct regular evaluations to help improve customer service.
- Collect payments and maintain records of budgets, funds, and expenses.
- Welcome and register guests once they arrive.
- Resolve issues regarding hotel services, amenities, and policies.
- Organize activities and assign responsibilities to employees to ensure productivity.
- Create and apply a marketing strategy to promote the hotel's services and amenities.
- Evaluate hotel performance and ensure compliance with health and safety rules.
- Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
Requirements - Must have excellent interpersonal and organizational skills
- High-energy and creative
- Possess excellent customer service skills
- High school diploma or GED equivalent
- Hospitality industry experience
- Access to reliable transportation required
- Must have a flexible schedule
- Outgoing and friendly attitude
- Ability to manage multiple priorities in a fast-paced environment
- Supervisory experience required
Company Information The foundry was built in the early 1900's as a manufacturing plant for Railroad signals which changed the age of the railroad industry forever. With its impressive faade, and floor to ceiling windows, its magnificent appearance represents Buffalo's prestigious heritage and notable history.
The Foundry has been refurbished to its original elegance and grandeur with a chic, industrial stylish hotel and banquet venue in WNY.
Our hotel places you centrally located to some of Buffalo's premier attractions. Minutes away from Buffalo's prestigious Albright Knox Art Gallery, the renowned Burchfield Penny Art Center, The Historical Museum, The Buffalo Zoo, Buffalo State College and an array of specialty shops and restaurants on the Elmwood Avenue strip. Visit Niagara Falls, only a short distance to one of the seven wonders of the world. Only minutes away from downtown Buffalo, the Foundry Suites is the place to stay.