Job Details
of **Fort Myers, FL** is hiring for a **full-time CSR / Customer Service Rep**As a CSR / Customer Service Rep, you'll earn **$15-$19 an hour DOE** and enjoy benefits including **medical, dental, vision, a 401(k) plan, paid holidays, and paid vacation**. We believe in all our employees and offer the **opportunity for growth and advancement** as part of our company. If you're looking to work for a top-rated company with **competitive pay and amazing benefits**, show us what you've got and apply now!**Advanced Air & Refrigeration**
**ABOUT ADVANCED AIR & REFRIGERATION**
Here at Advanced Air & Refrigeration, we pride ourselves on being the best air conditioning company in Fort Myers and beyond. Because we keep the promises we make to our customers, we have more 5-star reviews than any other air conditioning company in Southwest Florida. Regardless of the AC or air quality service our customers need, we've got them covered. With 30 years of experience serving Florida homeowners, they can trust us to take care of all their repairs or installations.
We believe that if you hire good people, you should take care of those people by giving them everything they need to succeed. We offer **top pay, generous benefits, training, and opportunities to grow**. Plus, we have a **great work environment** that people want to be a part of!
**A DAY IN THE LIFE OF A CSR / CUSTOMER SERVICE REP**
As a CSR / Customer Service Rep, you ensure that our clients are heard and their issues are solved. Using your in-depth knowledge of our services, you easily match our services to each client's unique needs. Because of your positive personality and friendly demeanor, you effortlessly build trust and develop strong relationships with our clients. Thanks to your rockstar interpersonal skills, you turn a simple phone call into a booked service call. Your customer-service skills can't be beaten!
You fit right into our goal-oriented office environment. You shine as you answer the phone, schedule follow-ups, and complete other necessary administrative tasks. You spend time managing Review Buzz to ensure timely customer reviews. We also depend on your excellent management of video copy and filing procedures for prompt retrieval and review. At the end of the day, an overwhelming feeling of success washes over you. You love that you help improve the quality and comfort of each client here at Advanced Air & Refrigeration.
**QUALIFICATIONS**
* A high school diploma or equivalent
* Proficient in Microsoft Office
* Able to pass a background check and drug screening
**Some experience in a customer service role is preferred, but not required**
If you've got the energy, motivation, and the drive to be a top-notch CSR / Customer Service Rep, please complete our initial **3-minute, mobile-friendly application**. We look forward to meeting you!
Location: 33912
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