Job Details
Job Description
Part time Patient Relations Coordinator
Responsible for the overall administration and coordination of St. Vincent's patient relations. Serves as the Patient Representative and oversees the complaint and grievance process. Facilitates core measure data abstractions and reporting to CMS and the Joint Commission. Enhance patient care experience by identifying and addressing areas for quality and performance improvement. Assist with incident management, analysis and reporting to the Justice Center, OMH, OASAS, and DOH.
Master's Degree preferred and at least 3 years' experience in healthcare services, preferably behavioral health. Excellent written and oral communication skills are required. Excellent computer skills, particularly Excel. Ability to facilitate teamwork. Ability to create, analyze data, charts, and graphs. Ability to interact effectively with senior leadership, patients, families and regulatory agencies.
Location: Harrison, NY
Pay: $25-30/hr