Job Details
Job Title: Sales & Business Devlopment Executive
Department: Sales
Location: Remote
Country: United States
Level: Individual Contributor
Reports To: VP Strategic Development US Retail
Contract Type: At Will
Contracted Hours/Days: TBC
Salary: Up to $70,000 plus competitive commission
About Us
At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in Europe, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum.
Purpose
To manage customers through the entire life cycle from initial lead to pilot to successful commercial deal and account management.
To manage all customer trials, providing support and guidance as required to ensure the success of the trial.
To proactively identify and develop commercial opportunities which build on and expand our customer base.
To deliver and aim to exceed agreed revenue targets.
To ensure all sales processes are correctly adhered to.
Your Responsibilities
Customer Success
Following up warm leads and develop to pilot stage.
Supporting the pilots, providing product knowledge, in person training and guidance, as required to ensure the success of the trial.
Ensuring potential customers have a strategy to effectively measure success of the trial.
Building and maintaining strong relationships with newly onboarded customers.
Sales and Business Development
- Identifying and researching potential new customers.
- Identifying the key decision makers in the new businesses.
- Contacting decision makers with a view to creating business opportunities.
- Manage new enquiries and leads and follow up, as appropriate.
- Updating and maintaining salesforce with all relevant details of new accounts.
- Working with the Sales Team - US Retail, to create appropriate business development strategies.
- Preparing and delivering high quality sales presentations and proposals conveying the value proposition of the product simply and persuasively.
Negotiating commercial deals and closing sales.
- Managing the sales pipeline.
- Attending industry events, conferences, trade shows, webinars, as appropriate.
- Networking and connecting with industry contacts.
- Keeping abreast of market trends and competitor activity.
Account Management
- Managing and developing the ongoing customer relationship.
- Building understanding of customer challenges, needs, and issues.
- Monitoring the refresh and contractual extension opportunities with existing customers
- Proactively identifying any addtional use case opportunities within the customer base
- Collating information on any additional or new requirements and feedback to the development team
Product and Customer Knowledge
Using the internal Knowledge Hub to build your product knowledge and access the most up to date product information.
- Working closely with internal colleagues to expand your knowledge and learning about the product and the wider business.
- Providing feedback from customers to appropriate internal teams.
Communicating retail industry needs for technology/and or service as they are identified.
Assisting the marketing team with intelligence to support their marketing strategy
Financial Forecasting and Reporting
Providing accurate management information, as required
Providing accurate and realistic forecasts, as required.
Your Qualifications, Technical Skills and Experience
Essential
3+ years in a sales and business development role
Previous experience of selling solutions into the retail sector
Ability to travel (minimum 50% travel)
Full driving licence
IT fluency across Microsoft Office
Desirable
Experience in loss prevention industry or similar
- Experience of introducing product into new markets
- Experience of salesforce
- Loss prevention certification
- Previous experience of selling technology solutions
Your Personal Skills and Attributes
Ability to identify customer needs
- Goal focused and target driven
- Proven experience of building relationships at all levels
Excellent negotiating skills
Ability to manage objections
- Excellent verbal and written communication skills
- Able to deliver effective and compelling customer presentations
Working at Reveal
Joining Reveal Media isn't just about taking on a job it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you.
Your Benefits
- Private Medical Insurance: Your health matters, and we've got you covered.
- Birthday Off: Celebrate your day your way it s on us.
- Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family.
- Time for You: We value your personal time. That s why we aim to finish work at 2pm on Fridays.
- Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home.
- Retirement: We help you to plan for tomorrow via the 401k Pooled Employer Plan.
Our Green Initiatives
Our commitment to a greener future isn t just words we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy because every step, big or small, contributes to significant change.