Job Details
Village Home Services is looking for an organized and efficient Dispatcher with an eye for detail and high level of accuracy. The Dispatcher should be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills.
Who We Are
In business for over a decade, Village Home Services has become a name to trust but we are only as good as our people. That s why we need you to join the team and help us take our growth to the next level. If you are a person with goals and an eye on growth then look no further and apply with us today!
What We Offer!
- Starting at $25/hr. (Based on skills and experience)
- Health & Dental Insurance
- Company Paid Life Insurance
- SIMPLE IRA 3% Company Match
- Vacation & Sick Time
Position Hours: 7:00 AM to 3:30 PM with a 30-minute lunch break
Position Location: Chelmsford, MA 01824
Responsibilities: - Manage the dispatch board to keep field personnel on the move and generating revenue
- Help the field team by taking detailed notes for service calls and entering them into our system
- Get to know your technician s, likes and dislikes, closing rations, licenses, communication skills and more to help them be successful
- Contribute to our company s culture by being upbeat and hard-working
- Dispatch technicians to service and maintenance calls
- General office duties
Requirements: - High School Diploma/GED is required
- Self-starter, reliable, flexibility with hours
- High level of accuracy and efficiency
- Exceptional verbal and written communication skills
- Willingness to constantly learn and grow
- Computer literacy and strong typing skills, with high attention to detail
- Task-oriented with the ability to multitask in a busy environment
- HVAC knowledge is a plus, but not required
- Experience with Service Titan a plus, not required.
We are an equal opportunity employer.