Job Details
Comfort Advisor (Sales) - Full-time - Cabot/Marshfield, VT
Do you want to make SIX FIGURES PER YEAR, receive excellent benefits, and work for a company that values your work-life balance?!
Lloyd Home Service is a family-owned business that is built on the core values of Faith, Family, Integrity, and Quality! We are growing and in need of friendly, hard-working, and passionate Customer Service Representative to add to our team. Here at Lloyd Home Service, we are all about our team members and their success both professionally and personally. Come join the award-winning team today!
Perks FOR YOU / Employee Benefits:
- Comfort Advisor potential earning anywhere from $50,000 to $125,000 per year!
- An uplifting environment where you are surrounded by leadership and team members that are truly invested in and care about your life.
- A fun working environment with room for growth and development!
- Simple IRA Retirement match program
- Paid Holidays, Paid Time Off, Paid Sick Days + Birthday Paid Holiday
- Summer and Winter family team events (Holiday Party & Summer Family Outing/BBQ)
- SPIFs and bonuses
- Weekly payroll schedule
- Paid Training
- Incentive Trips and Rewards
- Healthcare (dental employee and family plan, vision employee and family plan, health insurance, long term disability, short-term disability, accident insurance, life Insurance)
Comfort Advisor Duties/Responsibilities:- Meeting the client's needs and wants while meeting the minimum budgeted sales goals as determined by management's plan. The company depends highly on the Project Manager / Comfort Advisor's ability to convert prospects into satisfied owners of new air conditioning and heating systems
- Maintain a certain % closing ratio (sales leads are valuable assets of the company and should be treated as such).
- Responsible for utilizing the Home Comfort Guide as well as learning the Lloyd Home Service system and process.
- Perform a complete Comfort Survey and Home Analysis on every call.
- Complete all paperwork in a timely and accurate manner. The Project Manager is responsible for financing paperwork as well as ensuring collection of cash payments. Commission is not paid until the company is paid for the job or the client has signed a financing completion form.
- Fill out installation paperwork in a timely and accurate manner.
- Conduct heat loss/heat gain calculations to determine the proper size system for a home.
- Maintain your vehicle (always neat and clean on the inside and outside).
- Provide a positive and pleasing experience for each customer.
- As needed: ability to work nights and/or weekends to service emergency needs of our customers.
Comfort Advisor Skills Needed/Requirements-For-Hire (MUST HAVE):- Minimum Education: at least a high school diploma or GED equivalent; Associate's Degree r Bachelor's Degree preferred but not required.
- Must be reliable with a flexible schedule (working in/outside normal business hours & travel up to 2 weeks at a time).
- Must have basic knowledge and/or advanced trade industry experience/knowledge and have an understanding of the current regulations within the field.
- Minimum of 2+ years of construction industry experience or HVAC trade industry experience.
- Must have computer and technology fundamentals (ability to operate a smartphone and tablet).
- Ability to lift 50+ lbs. regularly, bend repeatedly, climb a ladder 40', and kneel for extended periods of time. Must be comfortable with heights.
Comfort Advisor Required Soft Skills:- Must have a valid Driver's License and clean driving record.
- Must pass pre-employment drug testing.
- Be able to work in the heat and sub-zero weather.
- Strong interpersonal and customer service skills.
- Must be a Self-Starter and work with minimal supervision.
- Must be a professional and strong communicator (written & verbal)
- Able to work both independently and as part of a team.
- Must have a high attention to detail and strong organizational skills
- Good time management abilities.
- Strong analytical and problem-solving ability.