Job Details
Note:
- The position is ONSITE. (No work from home)
- Spanish speaker is prefered.
Position Details:
- Position: Associate Customer Service Representative
- Client: Fortune 500
- Industry: Banking
- Job duration: 3 months (Possible Extension)
- Shift working: Mon-Fri
- Location: Salt Lake City, UT 84116 (Onsite)
- Pay Rate: $18-20/hr. (without benefits)
Responsibilities:
- Support customers with inquiries on financial products and services.
- Identify ways to improve the customer experience within established procedures.
- Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
- Receive direction from the customer service supervisor.
- Escalate questions and issues to more experienced representatives.
- Interact with the immediate customer service team as well as internal and external customers on incoming questions and concerns.
There is available for relocation.