San Francisco, CA
Client Service Representative
Job Details
Description
Key Responsibilities:
Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system
Warmly greets clients
Prepares patient files
Receives and relays client correspondence and updates client financial records
Answers client's inquiries about basic animal care questions and routine procedures
Educates clients on over-the-counter products such as flea and tick preventions
Admits patients and handles medical records entries accurately
Prepares client invoices for services performed
Handles payment transactions.
Receives and relays telephone, fax, and email messages accurately and promptly
Requrements:
High school diploma or equivalent
Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
Significant experience with basic office functions in a busy office environment
Must be a team player and have compassion for pets and their people
Plattsburgh Animal Hospital
06/15/2024
Plattsburgh,NY