Job Details
Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.Job Duties
* Plans and develops procedures for administering a small or medium-sized department or program.
* Oversees program expenditures and ensures adherence to budget.
* Provides guidance to subordinate staff and evaluates performance.
* May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
* Reviews reports of budgets and activities. Prepares ad hoc reports as needed.
* May administer grants and grant-related related communications, scholarships and other operations.
* Develops, implements and maintains appropriate policies and procedures.
* May serve as property custodian for the department.
* Performs other job-related duties as assigned.
EEO/AA
Responsibilities will include but are not limited to:
* Supervise student staff to include hiring, training, scheduling, providing feedback for evaluations, disciplinary processes and execute payroll.
* Coordinate member and guest operations, including oversight of access control, locker rental, program registrations, memberships, and point-of-sale transactions.
* Collaborate and correspond with business office staff and campus stakeholders to ensure Campus Recreation business operations are successfully maintained.
* Develop and manage the Pro Shop budget; purchase and manage inventory in accordance with university policy.
* Serve as the primary contact and respondent for member relations, concerns, and feedback. Implement a strong customer service philosophy for self and staff.
* Cultivate an inclusive, safe, and diverse environment for members and student staff; address patron comments, concerns, behavior, and conduct issues as necessary.
* Develop and administer training plans for student employees to include UH and Campus Recreation policies and procedures.
* Attend department promotional and special events, information fairs, orientations, speaking engagements, to engage the UH community with Campus Recreation.
* Assist with creating, forecasting, monitoring, and allocating the Member Services budget; purchase and maintain necessary equipment and supplies.
* Serve on internal and external committees, work groups and collaborate with campus partners; build relationships with key stakeholders.
* Assess, evaluate, and mitigate risk for program area through direct supervision and management; implement policies and procedures; maintain accurate records; create various reports, and contract agreements.
* Evening and weekend hours are required as needed.
Bachelors and No experience
Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: No experience required.