Description Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge! Responsibilities Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep Qualifications High school diploma or equivalent GED; degree in hospitality or related field of study preferred 5+ years of experience working in a hotel or the hospitality industry required Must have a strong focus on putting the guest first with exceptional customer service experience Must have superb communication skills, organizational skills, and problem-solving skills You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
Hotel Lotus Merriam/Kansas City
06/05/2024
Mission,KS