Job Details
Are you a friendly, detail-oriented individual with a knack for exceptional customer service? Norman S. Wright looking for a dynamic receptionist to be the welcoming face and efficient backbone of our Rancho Cordova, CA office. If you thrive in a fast-paced environment, can juggle multiple tasks, and love interacting with people, we want to hear from you!
As our receptionist, you will be the first point of contact for visitors and callers, ensuring they receive a warm welcome and the information they need. You'll handle a variety of administrative tasks, from maintaining daily attendance sheets to scheduling meetings and updating our employee roster. Your organizational skills will be key in managing office supplies, tracking packages, and keeping our reception area in top shape.
We're looking for someone with strong communication skills, both written and verbal, who can work independently while appreciating the value of teamwork. A high school diploma is required, with some college being a plus. You should be comfortable using computer programs like Excel and be able to manage time effectively, prioritize tasks, and meet deadlines.
Join us and play a crucial role in maintaining a smooth, professional, and welcoming environment for our staff and visitors alike. Apply today and help us make a positive impact every day!
Responsibilities
- Answer phones, relay messages to relevant parties, greet and welcome visitors
- Answer and refer caller or in-person inquiries as received
- Maintain daily attendance sheet and submit this to Human Resources on a weekly basis
- Receive and track packages for and from others
- Prepare different types of mailing; receive & send out inter-office mail vis GSO
- Order office supplies, business cards and name plates
- Schedule meetings in large and small conference rooms
- Update employee roster and telephone extensions on a monthly basis
- Order business cards and nameplates as needed
- Assist HR with the distribution of parking stickers and shuttle pass cards to staff
- Update customer contact list every six months and territory map as needed
- Ensure that all binders in the Reception Area are kept up-to-date
- Maintain a safe and clean work area at all times by complying with NSWs policies and procedures and maintain documentation of irregularities as observed
- Ensure that he/she is aware and maintains record of each staffs movement in and out of the organizations
- Ad hoc administrative and HR related projects as assigned
Qualifications
- High school diploma; some college a plus
- Strong and exceptional customer service; friendly and professional demeanor
- Can work independently and yet have the awareness and appreciation for teamwork
- Detail oriented; puts a high premium on work accuracy
- Strong communication skills both written and verbal
- Ability to manage time, prioritize tasks and meet deadlines
- Must be able to work with both external and internal customers in all levels
- A problem solver, can always be relied on to stay calm and think on your feet
- Must be flexible, dependable and have a sense of humor
Preferred Skills
- Computer literacy is a must; solid experience with Excel
Physical Requirements
- Must be able to remain in a stationary position 50% of the time
- This position may require occasional moving inside the office to access file cabinets, office machinery, etc
- May require constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone and computer printer
- This position may require constant moving of hands/fingers
- This position may require occasional lifting, standing, bending and stooping
Norman S. Wright has been in business for more than 115+ years providing customers with exceptional systems knowledge to meet all project requirements. Representing HVAC manufacturers worldwide, Norman S. Wrights product lines support the latest energy, sustainability and comfort standards. This position will provide critical support to the Technical Support/Service Team.