Job Details
**Sales Representative - USA**
Sales Richmond, British Columbia Who we are:
Herbaland's mission is to bring health and wellness to everyone by creating natural health products that are functional, sustainable, and environmentally friendly, all while ensuring prosperity for our employees. We are committed to creating products you can trust by using only the best, ethically sourced ingredients, minimizing our impact on the planet, while also supporting and giving back to our community.
This is the root of who we are and what we do, and recruiting is a part of how we can achieve that. Our hopes are that all our employees share the same mindset and perseverance towards our shared goals.
Summary:
The Sales Representative responsibilities include acting as the principal point of contact between the business and its customers, identifying new markets and customer leads, obtaining new customers, servicing existing customers needs, attending tradeshows local and overseas, providing pitches to new customers and working along side the Marketing department to achieve the sales targets.
Equal Employment Opportunity
Herbaland provides equal employment opportunities in all its recruitment and selection processes. All qualified applicants will receive consideration for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Core Competencies:
* Customer Focus
* Communication
* Teamwork
* Problem solving
* Accountability and dependability
* Ethics and integrity
Job Duties:
* Serves customers by selling products and meeting customer needs.
* Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
* Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
* Focuses sales efforts by studying existing and potential volume of dealers.
* Submits orders by referring to price lists and product literature.
* Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
* Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
* Recommends changes in products, service, and policy by evaluating results and competitive developments.
* Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
* Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
* Provides historical records by maintaining records on area and customer sales.
* Contributes to team effort by accomplishing related results as needed.
* Develop and maintain a filling system.
* Able to effectively communicate both verbally and in writing.
* Strong attention to detail
* Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
* Prioritizes sustainability and the environment when engaged in business relations
* Strong working knowledge of Microsoft computer software (e.g. Excel, Word, etc.) and email
* Other duties as assigned.
Requirements:
* Minimum 2-year nutraceutical sales experience
* High school diploma/GED
* Leadership, negotiation, and interpersonal skills
* Excellent communication skills (written, verbal & listening)
* Hard-working, proactive and a team player
* Reduce environmental impact whenever possible
* Highly motivated and able to work independently
* Working knowledge of Microsoft Office, with other general computer skills
Work Conditions:
* Full-time, Monday to Friday availability
* Sitting/walking throughout the day
* Working on a computer for most of the day
* Travel to the site and off-site locations will be required
* Work both indoors and outdoors at tradeshows/demos
* Ability to work independently, as well as being a strong team player
* Have good attendance and safety record
Location Richmond, British Columbia