Job Details
**COVID-19 VACCINATION REQUIREMENT UPDATE:** We have updated our COVID-19 policy for new and existing employees. Learn more *This policy applies to US/ US territory candidates and employees only:* To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements, and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. **Medical Equipment Delivery Warehouse Assistant Fort Worth, TX**
Requisition Number: 2035515 Job Category: Business Operations Primary Location: Fort Worth, TX
**Clinical**
**your lifes best work.SM**
Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, youll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do **your lifes best work.SM**
* Maintains clean delivery vehicle inside and out at all times
* Maintains required supplies in delivery vehicle at all times
* Insures accurate and timely delivery of all home medical equipment
* Pulls own supplies (DME, oxygen, liquids)
* Contacts patients receiving deliveries prior to leaving office to verify address and phone number
* Transports equipment and supplies in a safe and clean manner to patients homes
* Sets up equipment and verifies proper function in the patients home upon delivery
* Obtains patient/caregiver signature verifying receipt of HME at delivery
* Maintains accurate and current information on daily route sheet
* Submits all delivery paperwork at the end of the shift
* Notifies Warehouse Manager of any problems encountered during delivery
* Picks up equipment at termination of therapy
* Educates patient/caregiver on delivered HME
* Answers patient/caregiver questions as needed
* Documents teaching on specified teaching form
* Attends all required in-service programs to maintain comprehensive home care knowledge base
* Demonstrates effective time management skills by completing route within projected time frame
* Follows all infection control, standard precautions, and safety guidelines/standards per agency policy
* Complies with all Homecare Dimensions, Inc. policy and procedures. Promotes and maintains an agency environment that is in compliance with federal, state, and local regulatory agencies
* Participates in the agency's endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements. Participates in companys Performance Improvement Program activities
* Demonstrates personal responsibility with regard to attendance and punctuality
* Maintains privacy and confidentiality with regard to all patient, staff and agency information
* Promotes the agency image by adhering to the Dress Code
* Meets productivity requirements based on agency standard
* Follows the appropriate chain of command in all forms of communication
* Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others as necessary
* Takes part of the on-call rotation
* High school diploma or GED equivalent
* 6 months+ of customer service OR warehouse OR driving experience
* Valid state drivers license and a good driving record
* Proven attention to detail and professional customer service skills
* This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease.
* Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
* Experience delivering home medical equipment
* Knowledge of medical terminology
* Knowledge of Brightree EMR system
* Knowledge of HIPAA compliance rules and regulations
* Skill in the operation of office equipment and smart phones
* Time management skills
* Proven customer service skills and excellent interpersonal skills
* Attention to detail
* Ability to lift up to 50 pounds
* Ability to push or pull heavy objects using up to 40 pounds of force
* Ability to sit for extended periods of time
* Ability to use fine motor skills to operate office equipment and/or machinery
* Ability to properly drive and operate a company vehicle
* Ability to receive and comprehend instructions verbally and/or in writing
* Ability to use logical reasoning for simple and complex problem solving
**Careers at Optum**
If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us.
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At UnitedHealth Group we work with the largest collection of health related data. It's an opportunity and challenge on an enormous scale using SAS, R/Python, Hadoop, MapReduce and every emerging platform that makes sense for a team that makes the big