Job Details
OBJECTIVE OF THE POSITION:
The Clinical Support Specialist (CSS) plays a vital role in initiating and sustaining an exchange of scientific information with key customers and internal teams, developing and enhancing a strong network of Key Opinion Leaders (KOL). Activities include conducting scientific presentations to health care providers, in particular pulmonologists, emphasizing the medical and scientific strengths and differences of company's diagnostic tests as well as with any future company development initiatives. This position is field based. Frequent travel is necessary to support in-person activities across the country. The position requires a professional with well-established medical and/or scientific credibility with awareness of commercial priorities to interact with customers across pulmonology and associated specialties.
RESPONSIBILITIES:
Maintain clinical, scientific, and technical expertise in specific therapeutic areas by reviewing the current literature and attending key scientific and technical meetings
Support commercial team in key accounts requiring in-depth scientific product discussion
Identify regional KOLs in pulmonology and maintain scientific relationships with them, including cooperative groups, academic centers, and principal investigators associated with key clinical trials
Attend relevant local, US, or international scientific meetings to support the clinical strategy of the company
Conduct scientific presentations at various congresses, symposiums, tumor-board meetings, and to other relevant external/internal audiences
Facilitate and implement the clinical strategies of the company by identifying ongoing, or completed, clinical trials that build on the clinical utility of company products.
Address scientific questions, both in the field and in written communication, in accordance and compliance with company policies and legal and ethical standards
Find, vet, and filter investigator-sponsored trials (IST) through the approval process, and monitor these studies as they progress
Collaborate with Clinical Development , Marketing, Commercial, and R&D teams in the scientific aspects of current/future diagnostics
Partner with the commercial and marketing teams to identify the medical and scientific needs in key accounts
Support internal training initiatives
Gather market intelligence on new products in development
Participate in the strategic planning, development, and writing of clinical abstracts, manuscripts, and study protocols
COMPETENCY OR POSITION REQUIREMENTS:
Ability to travel extensively, approximately 75% required
Excellent oral, written, and presentation skills to include medical writing/communication
Solid computer skills including Microsoft Word, PowerPoint, and Excel
Ability to work well under pressure and tight timelines
EDUCATION AND EXPERIENCE:
MSc in a Life Science required
Qualified to conduct Clinical Consults as defined by CLIA Sec. 493.1455 Standard and CAP 17 CCR 1036 highly desirable
2 years diagnostic industry experience as an MSL or in a clinical sales support role desired however highly motivated, qualified candidates looking to move into the diagnostics industry will be considered
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the team member is regularly required to use hands to grip, handle, or feel objects, tools, or controls and talk or hear
The team member frequently is required to sit, walk, and reach with hands and arms; occasionally is required to stand, stoop, kneel, crouch, or crawl, and must occasionally lift and/or move more than 25 pounds
While performing the duties of this job, the team member is regularly required to travel by all usual means of transportation, including flights and driving
Specific vision abilities required by this job include visual acuity to employee s state driver s license requirements
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The primary work environment is field based and working from a home office
UNPLANNED ACTIVITIES:
Other duties as assigned
TRAVEL PERCENTAGE:
Approximately 75% travel