Job Details
Job Details
Job Location
Greenway Hyundai Orlando - Orlando, FL
Position Type
Full Time
Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 42 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
DESCRIPTION:
The Receptionist at Greenway Hyundai Orlando answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition, he or she performs light data entry, operates the telephone switchboard for call routing, and communicates with the sales team to direct the flow of customers.
The ideal candidate must have strong phone, customer service and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred.
RESPONSIBILITIES:
- Greet and receives all prospects and customers in a warm, sincere and helpful manner
- Answer dealership group phones and directs calls as necessary
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson
- Work cooperatively with the sales team
- Communicate with callers and visitors in a professionally, friendly, and efficient manner
- Type memos, correspondence, reports, and other documents
- Assist in scheduling and confirming sales appointments
- Performs other duties as assigned
QUALIFICATIONS:- Outgoing and positive demeanor
- Highly professional and dependable
- Professional presentation
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Punctual nature and ability to handle schedule flexibility
- CDK experience, preferred
- Helpful attitude and friendly demeanor
- Strong computer and internet skills, including Microsoft Office suite
- A clean driving record and valid driver's license
BENEFITS:- Employee Purchase and Service Discounts
- Excellent opportunities for growth and internal promotions
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment