Job Details
Who we are
It's fun to work for a company where people truly believe in what they are doing. At Birge & Held ( B&H ), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to show up every day with a true passion for people and learning. Every leader has an exciting opportunity to profoundly impact our Purpose, Enhancing Lives by Transforming Communities , and turn it into reality. Are you up for the challenge?
Come work and play in the mountains!
Multi-family Residential Communities - Colorado
Bighorn Crossing - 72 Unit Community in Georgetown, CO
Straight Creek - 79 Unit Community in Dillon, CO
Centennial - 148 Unit Community in Aspen, CO
Ute City Place - 22 Unit Community in Aspen, CO
Flour Mill - 54 unit community in Steamboat Springs, CO
Main Street - 33 unit community with 2 additional commercial units in Steamboat Springs, CO
The ideal candidate would be living in/moving to Summit County or will be able to commute to/live near Georgetown, CO. 50% rental discounts are available to Community Managers who will live on-site.
$1,500 Sign-on Bonus to be paid after your 90th day!
The Multi-site Community Manager is accountable for their property s operations. The purpose of the Multi-site Community Manager is to effectively supervise, manage and coordinate persons, activities and available resources in order to accomplish each property s objectives as set forth by the property owner. These objectives will include maximizing occupancy levels, income and property values; monitoring expenditures; and ensuring the properties are managed in accordance with industry standards. In addition, the Multi-site Community Manager is responsible to see that each property follows and abides by all company polices.
What you will do
Essential Duties and Responsibilities
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
- Personally inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property
- Ensure adherence to budgets
- Manage general leasing and renewal activities
- Set appointments, show apartments, certify potential residents and maintain a high percentage of occupancy
- Perform primary duties using a computer system and must keep current on system changes
- Manage processing of applications to ensure rapid turnover of vacant apartments while following selection criteria
- Ensure new residents are properly moved in and complete move-in inspection form
- Ensure departing residents are properly moved out and all paperwork is completed including final account statements and collections packets
- Analyze processes and procedures to ensure optimum efficiency levels
- Maintain positive customer relations with current and prospective residents.
- Initiate and implement policies/procedures to address resident concerns; e.g. service requests, noise complaints, etc.
- Supervise apartment community staff including performance management, discipline, and timekeeping
- Communicate frequently with your assigned District Manager & Regional Manager on vital needs of the community
- Work with the accounting department to ensure financial policies and procedures are adhered to and that conditions are positive to enhance cash flow and profits
- Enforce lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances
- Develop and maintain positive relations with tenants, contractors, local community and groups or associations
- Perform evictions, utility shut-offs and landlord liens as required on delinquent rents
- Maintain constant vendor/contractor communication concerning work scheduling, billing, and certificates of insurance
- Ensure that all reports including traffic and availability reports, file inspection, lease renewal and delinquency are complete and filed timely and efficiently
- Resolve day-to-day resident problems and concerns including maintenance, parking, rent or other charges, safety and security.
- Communicate important information to residents with well-written and professional notices
- Carry out other duties as assigned by your supervisor or other Leadership staff
- Continue to adapt and innovate for maximum efficiency and profitability in a dynamic environment
What you will need
Desired Skills and Competencies:
- An understanding of NOI, and cash flow
- Experienced in property financial analysis and must be able to read and understand financial reports
- Must be able to handle crisis appropriately
- Must be able to communicate effectively in the organization, both verbally and in writing
- A complete understanding of Fair Housing
- A thorough understanding of apartment rent collection procedures
Education and Experience:
- At least three (3) years of management experience in the field of residential property management
- Ability to multi-task and prioritize
- Exhibit strong attention to detail
- Ability to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demands
- Experience in OneSite preferred
What we offer
- Competitive compensation, retirement plan option, medical, dental, vision and life insurance
- A collaborative, progressive, team development environment
- Paid holidays (including your birthday!) and paid time off
- Opportunities to make a difference in a growing and highly productive environment
Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.