Job Details
Location: Tel Aviv, IL, 6438122
We are looking for a highly motivated, energetic, and people-oriented professional for a full-time position as a Device Support Specialist for Israel (field based) - **working with patients in the central region of the country- Hedera- Gedera area.** The Technician supports commercial and clinical trial patients utilizing the Medical Device for treating cancer diseases. The Device Support Specialist will be joining a team of technicians and support representatives from other regions/countries. Keep a high level of training and knowledge updated through a deep understanding of position-related SOPs.
+ All approved travel expenses will be reimbursed.
+ The amount of travel required is dependent on patient needs and location but could be as much as several hours per day. * Perform patients and caregivers training on the Optune Medical Device or the TTF100/200A.
* Reinforce and adjust patient training on at least a monthly basis as applicable.
* Conduct regular patient visits to check the technical status of equipment and replace components as necessary.
* Troubleshoot problems through a well-defined procedure.
* Assist HCP in patients treatment initiation according to the level of delegation by the prescribing physician.
* Work closely with Israel Sales Team, European Clinical Team, Technical Support and Commercial Operations, as well as Global Operations Center.
* Travel to patient homes and Hospitals. (up to 60% travel)
* Must have the flexibility to help in remote areas throughout Israel to help out colleagues
* Ensure activities comply with the applicable Novocure Quality System requirements.
* **Knowledge**:
* Patient care experience preferred (medical technician, medical assistant, nurse, nurse assistant, physical or occupational therapist or assistant, assisted living care provider)
* Ability to lift up to 22 kg
* Positive, energetic, service-oriented and empathic disposition
* Basic technical skills manipulating computer files, following test and troubleshooting procedures
* Able to operate and solve problems independently with minimal supervision
* Excellent communication skills in Hebrew and English