Job Details
How we do what we do:
At Barrette Outdoor Living we are committed to providing quality products that enhance people's lives. Our people share a passion for our business, and work with skill, teamwork, and integrity to deliver on our promise to provide superior products. We offer competitive and comprehensive benefits packages. Enjoy benefits like medical, wellness, paid time off, and much more!
The purpose of the role:
An Order Entry Representative will play a fundamental role in the overall success of the business unit. The Order Entry Representative will be responsible for entering customer orders and ensuring accuracy of these orders to include; function of product, coordinating product line, colors, etc. This position requires a high level of attention to detail for order accuracy.
Job Duties May Include:
- Review customer orders for accuracy (Pricing, Shipping, Dates etc.)
- Oversee and enter inbound customer PO s in a timely fashion
- Enter orders in the selling system and understand plant specific shipping schedules
- Knowledge of customer relationship management (CRM)
- Understanding and navigation of SAP
- Learn different order types and transactions for processing data (EDI/WebSource)
- Expedite requests as agreed upon with sales and supervisor
- Partner with Shipping and Transportation teams to execute seamless transactions
- Ensure proper shipping facilities are arranged and in order based on client, destination of product, availability, etc.
- Advise Inside Sales Representative of any pricing discrepancies and training opportunities
- Prints documents and forwards to appropriate parties for review in Customer Service Department
- Records or files copies of orders as needed
- Maintains integrity of customer database
- Report any issues or discrepancies back to Inside Sales Rep, Outside Sales Rep or customer
- Assist in entry and review process of marketing materials
- Other duties as assigned or deemed necessary determined based on the needs of the business
If that sounds like you....here's what we need in terms of education and experience:
- Associate s degree or equivalent work experience in a field such sales or customer service
- Knowledge of extensive business software (Microsoft Office)
- Strong phone presence and ability to make/take dozens of calls per day
- Proven ability to multi-task and drive results in a dynamic, fast paced environment
- Experience with CRM databases or ability to learn all aspects of current CRM databases