Job Details
Role: Alogent Support Specialist
Location: Cincinnati, OH (day 1 onsite)
Job Description:
Experience: 8+ Years
Responsibilities:
Having 5+ years of implementation/development/support experience on alogent Products like
Alogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE)
Microsoft SQL Server databases.
working knowledge of scanners and interaction of alogent Products
Supporting integrations with SOAP and RESTful web services
Document Recognition software Orograph Preferred.
Experience installing, configuring, and troubleshooting Windows-based financial software and CI/CD Pipeline.
Windows operating systems in a network environment
Windows Active Directory permissions
Internet Information Services (IIS)
Microsoft SQL Server databases
General communication knowledge such as HTTP, TCP, SMTP, POP
Specific experience implementing or maintaining Branch banking, Teller Transaction and item/check processing solutions.
Excellent analytical skills with the ability to resolve complex client problems and/or situations.
Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.
Ability to communicate with others of varying technical ability in a clear and professional manner.
A team player with strong relationship building skills.
Ability to manage changing priorities and multiple projects/tasks simultaneously.
Superior oral and written communication skills with the proven full software development life-cycle experience in agile.