Job Details
Job Description
JOIN A TEAM THAT GOES ALL-IN ON YOU
Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!
BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:
- FREE Downtown Team Member Parking
- Discounted Monthly Bus Passes
- Free Team Member Assistance Program
- Team Member Discounted Hotel Room Rates
- Fun and Free Team Member Events
- Discount Program within Caesars Partner Network
- Tuition & Student Loan Debt Repayment Assistance
- First Time Homebuyer Program
- Child Care Assistance Program
- 401k Matching
JOB SUMMARY: This position creates a memorable experience by serving food and/or beverages to the guests according to established standards while providing exceptional customer service.
KEY JOB FUNCTIONS: - Greets guests immediately, makes suggestions and answers questions regarding food, beverages, and service; guides guests through menus, answers questions thoroughly, and provides specific item suggestions and information about the establishment.
- Takes and records food and beverage orders from guests
- Processes guests' orders, using the computer terminal according to established guidelines
- Ensures that all food and beverages delivered and served are served promptly, garnished correctly, and meet the quality/presentation standards.
- Observe restaurant guests to ensure that guests are satisfied with food, beverages, and service: immediately recognizes and responds to any guest needs and/or requests.
- Maintains tables and station according to established guidelines throughout the dining experience.
- Responsible for all checks issued to guest for payment, processes payment for service via cash, credit or other methods of payment.
- Practices salesmanship to enhance the dining experience. Uses guests' names regularly throughout the dining experience
- Adheres to responsible alcohol service established by company policy.
- Handles guest complaints or directs them to a manager.
EDUCATION and/or EXPERIENCE: High School diploma or equivalent preferred. A minimum of (2) years of experience providing food service in a high-volume restaurant. Outstanding public relations skills and outgoing personality.
QUALIFICATIONS: - Remaining calm in a hectic, fast-paced atmosphere.
- Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency.
- Displaying a positive and outwardly friendly attitude toward guests.
PHYSICAL DEMANDS - Must be neat and clean in appearance and physically fit to perform the duties required
- Ability to move throughout the outlet (standing, walking, kneeling, bending) for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to loud/noisy environment.
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.
Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase