Job Details
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The AR Collection Specialist will be in charge of maintaining a multimillion-dollar aging portfolio of 500 - 700 existing customers. This position will report to the Accounts Receivable Manager and will play a critical role in supporting the daily operations of the AR department.
Duties and Responsibilities:
* Managing 500 - 700 assigned accounts, low to high dollars.
* Maintain high volume of daily collection calls and email communication with customer base.
* Arranging for debt repayment or establishing repayment schedules based on customer's financial situations.
* Constantly following up with customers to ensure a quick and easy repayment process.?
* Resolving unpaid balances, advising customers of necessary action steps and useful strategies for repayment.
* Maintaining an updated financial status report for assigned accounts.
* Reviewing the terms of sales, service and/or credit contracts with customers.
* Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence.
* Locating and monitoring overdue accounts, using aging report and an automated system.
Desired Experience:
* MUST HAVE: 3-5 years' experience making high volume collection calls, in a fast-paced environment.?
* Experience managing an abundant aging portfolio of at least 500 accounts.
* Great energy and "can-do" attitude.
* Creative problem solver with great customer service skills.
* Strong proficiency in Microsoft Excel & Word.
* Possess a high sense of urgency and be detail oriented.
* In lieu of a Bachelor's degree, a minimum of 3 years of equivalent work experience required.
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Baldor Specialty Foods Inc. is an equal employment opportunity employer (EEO), we consider all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.