Job Details
The Sales Team at Loop is the engine that powers the business. In an ever evolving market and company, the sales team seeks to provide revenue and stability that can accelerate our vision to market.
Right away, weve listed what we think youll be spending your time on. Were growing fast, and growth means the challenges well work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so well be looking for you to have examples of when youve tackled these challenges throughout your career. Weve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we dont expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role. + Create an energetic sales environment every day for your group of distributed Sellers
+ Develop and maintain a deep understanding of our marketspace, its players, our buyers and their pain points, our platform and the impact it has on the merchants we serve
+ Actively monitor Seller and group data and measurements both leading performance indicators and results to proactively identify opportunities for individual Seller and team improvement and to continuously achieve top performance
+ Ramp newly promoted BDRs and all levels of AEs so that they are comfortable, confident and productive in their role more quickly than their predecessors were
+ Problem solve with Sellers, peers and leaders to overcome challenges and to capture opportunities in the day-to-day operating environment across campaigns and outreach, on deals and within the end-to-end selling infrastructure
+ Recognize and celebrate success and failure, always with a focus on what to learn and improve
+ Provide in-the-moment coaching to all levels of Sellers, including entry level BDRs through experienced Senior AEs
+ Ensure your team is aligned with individual, team and company goals, as well as remaining current on key go-to-market and company news, events and artifacts
+ Support the design and deployment of incentive programs to drive desired behavior changes and outcomes
+ Solicit and provide timely feedback to peers and leadership in Marketing, Partners, Merchant Success and Product
+ Support the development and delivery of training content (ecommerce, product, competitors, how we sell, etc.) to position team members for success
+ Embrace and drive adoption of Loops standard selling framework and underlying processes and toolset
+ Forecast accurately with keen insight, differentiating what will happen from what could happen
+ Conduct retrospectives on monthly and quarterly sales performance, and perform root cause analysis when results are inconsistent with expectations
+ Lead, and continue to build, a world-class team: recruit and develop top talent, conduct career development conversations, operationalize the measurement of individual performance, and encourage mobility within both go-to-market and Loop as a whole
+ Act decisively with transparency, and make decisions through the lens of Loops
**Your Experience:**
+ Experience in B2B SaaS sales in the Shopify ecosystem or E-commerce.
+ You have progressive experience leading and managing Account Executives and/or Business Development Representatives who have delivered results that youre proud of.
+ Youve worked at a startup company (or a few) and know what it means to make it through the various stages of rapid growth.
+ Experience recruiting, hiring, and developing high-performing teams and leading them through continuous change as the day-to-day operating environment is evolved in order to scale.
+ Have an attitude that truly nothing is not your job. You should feel excited by the need to act like an owner to solve problems and dig in, wherever needed.
+ You have a collaborative work style and have created exceptional partnerships with your peers in Sales and Marketing as well as with other internal and external stakeholders, and quickly became one of their favorite people to work with.
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we sharevalues with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates secondchances.
We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faste**r** here in a shorter amount of time - **w**e'll give you space and trust you to fill it.
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