Job Details
**Sales Consultant, $16-$17/base pay, plus commissions**
**Department:** Sales & Marketing **Location:** Southfield, MI
**Commissioned Sales Expert**
Learn how you can start living for you by choosing your career path with City Club Apartments. View our career page below to choose your team!
**At City Club Apartments, we are redefining the future of rental living by developing apartment communities that are customer-centric, design focused, technologically advanced, amenity-rich and environmentally compatible.** Locations designed to take advantage of the prevailing population and corporate shifts from suburban to urban. We are building an internationally recognized and respected brand of apartment communities and superior customer service as defined within our Five Core Values: Manage for Value, Consumer Experience, Innovation in Hospitality, Advance Technology, and Invest in People.
The primary responsibility of this position is to lease apartments to prospective residents by effectively demonstrating value in the features and amenities of the community as it relates to their individual lifestyle. In this role, the individual will offer meaningful recommendations to management to maximize sales effectiveness based on trends in traffic, speak intelligently to the advantages of the community location, and perform effective community outreach.
**REQUIREMENTS FOR A SUCCESSFUL CANDIDATE**
This position requires someone who exhibits the following attributes:
* Entrepreneurial Mindset: independent person who exercises good judgment to take smart action; does not require constant oversight; does more than the bare minimum; performs under pressure; exercises foresight
* Quick learner: quickly assimilates large amounts of new information
* Detail-oriented: organized and purposeful; has high standards; can manage multiple complex projects at one time without degradation of quality
* Service-minded: eager to make a difference through and with people
The *ideal* candidate has 2-3 years of luxury hospitality experience delivering exemplary customer service.
* Become an expert about apartment and community features, amenities and services, local area employers and hotspots.
* Demonstrates a sense of urgency with prospective and current residents in answering phone calls, responding to emails and following-up on inquiries or addressing concerns.
* Achieves and maintains high closing ratios by uncovering and overcoming prospect objections and asking for a monetary commitment from every tour of the community.
* Meets or exceeds the companys Phone to Appointments, Closing Standards and e-leads response time.
* Conducts and follows-up on leads for new sales opportunities with realtors, locators, corporate housing providers and potential business relationships.
* Demonstrates timely and accurate record keeping in maintaining resident information, ensures sales reports are accurate, and commission records are always current.
* Presents the community, model apartments, vacant apartments and amenities to prospective residents in a professional and knowledgeable manner.
* Establishes a presence within the local market through networking and social functions, creates an outreach program to connect with local merchants and restaurant owners; and promotes resident activities.
* Displays excellent customer service by assisting residents and their guests in a courteous and efficient manner; and plays a vital role in ensuring overall resident satisfaction.
* Ensures that the sales office, models, vacant apartments and common areas meet the Companys standards. inspects apartments before move-in, and reports any and all deficiencies to the Property Manager.
* Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts.
* Performs other job-related duties as assigned.
**PERKS OF THE CLUB *Join for more details!**
* Satisfying work at a company that is design driven, technologically advanced, and committed to social responsibility
* The ability to move along a development pathway that is clear and achievable*
* Industry leading compensation package with bonus opportunities for non-sales roles and uncapped commissions for sales positions
* Discounted living in our award-winning communities*
* Ownership! City Club leaders receive designated interest in City Club Apartments*
* Medical, dental, vision, company-paid short-term disability, long-term disability, and life benefits
* 401K with company match
* Long term career opportunities! We develop, own, and manage our communities with new, luxury properties being constructed annually throughout the US with expansion plans for Canada, Europe, and Asia
* Quarterly awards and team recognition
* Paid time off with roll-over and holiday pay with flexible floating holidays to fit any lifestyle