Health Information Clerk


Job Details

About North Country Healthcare (NCH):

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.

Job Summary:

Primary responsibilitiesinvolve assembling, monitoring, maintaining, retrieving, and filing patientinformation in the electronic health record in accordance with establishedHealth Information Management (HIM) policies and procedures. Proficient in Releaseof information, HIPAA compliant, Warrants/Subpoena's, Guardianship, andDesignation of Personal Representatives including Electronic submission ofbirth certification to State of New Hampshire, Vital Records. Maintenance ofMaster Patient Index.

Essential Qualifications:
High school diploma or GED required. Associates degree preferred. Computer experience isrequired. A good command of grammar and spelling is necessary. Must possessstrong verbal and written communications skills. Medical terminology ispreferred. Able to work efficiently in adistracting environment, adapting to frequent interruptions, while maintainingorganization and efficiency with essential job functions.

Essential Function:

  • Maintains the master patientindex (MPI) integrity within the current and old systems, manages multiple reports and takes the necessary actions tocorrect any discrepancies
  • Notifies HIM Manager, Privacy Officer and RiskManagement of any incidents in documentation that may indicate a potentialliability issue
  • Complies with NH and federallaws regarding release of information and privacy and hospital-specificpolicies including STAT requests, reporting the Accounting of Disclosure
  • Gathers, organizes, reconciles,manages, scans and upload patient records to Electronic Medical Record in atimely manner for patient care, quality and coding/billing
  • Completion/quantitativeanalysis/deficiency process for all services provided within the facility,reports deficiency to appropriate staff and monitor for completion
  • Responds to Patient Portalqueries, such as enrollment requests, or assistance with password resets
  • Continuity of Care Documentsare electronically sent to appropriate institutions at patient discharge
  • Responsible for the accurateand timely submission of electronic birth certifications using the State of NewHampshire Vital Records prescribed software
  • AVH staff push x-ray images toDHMC electronically and burns images to CD as requested
  • Responsible for retrievingpatient records as requested by other staff and/or departments for review.Retrieves and distributes patient records for Professional Practices
  • Receive new patient packets, log, notifyappropriate departments, scan documents per policy. Monitors fax inbox, including prescriptions
  • A working knowledge to deal with HIPAA compliant, Warrants/Subpoena's,Guardianship, and Designation of Personal Representative requests





 North Country Healthcare - HEALTH INFO MGMT

 06/15/2024

 Lancaster,NH